Shipping & Returns


Our normal way to deliver the Manual to you is by DOWNLOAD. However, if you prefer a hard copy,  all our CD's will be shipped from Phuket/Thailand by Airmail worldwide. Usually the item will be with you in approximately 10-14 days, but please allow a view days more as there is no way to garantie that - it is not in my hands, and shipping times are not same quick as in other parts of the world.

Refunds ...

Please note, due to the electronic nature of our products, we do NOT give refunds!!!!
There are NO exceptions to this policy!

It is up to you to confirm if a product will work with your particular motorcycle BEFORE you order. Please email with any questions regarding version or format BEFORE ordering. If you need a specific format that we do not offer, you can ask us and eventually we can do that.

If you order a physical product (CD, book, etc.) and it arrives damaged, you must notify us within 3 days of receiving the product for instructions. We will send you the procedure to determine if the product is defective. (99 out of 100 times, it is not defective unless it's damaged during shipping.) If it is found to be defective, return instructions and an exchange will be shipped to you, but you will be asked to pay for shipping. Alternative you can have a FREE download link.


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